Daily practice · 5 minutes
Seeing the argument from their side.
A five-minute exercise to run before you reply during a disagreement.
The problem.
When an argument heats up, your mind treats the other person as stubborn or unfair. You stop listening and start building a case. You think of counter-arguments, remember past mistakes, and wait for a gap to speak.
The trouble is that you are arguing with your version of them. In their own mind, their reaction feels reasonable and probably defensive. Until you understand what they think is at stake, you are talking past each other.
What you do.
Before sending the text or firing back an answer, take five minutes alone.
First, step away from the exchange. If you are typing, put the phone face down. If you are in person, say you need five minutes to think before continuing.
Next, look for what they are trying to protect. Arguments are rarely about the literal topic. People push back when they feel disrespected, dismissed, exhausted, or cornered. Consider what they might be worried about losing if they give in.
Factor in the rest of their day. Consider their workload, how much sleep they got, or what else has been piling on them lately. We judge ourselves by our intentions, but we judge other people by their worst ten seconds.
Finally, find the version where they make sense. Keep turning their point of view over until you can finish this sentence without sarcasm:
“Given what they are carrying right now, and what they believe happened, it makes sense that they are upset.”
What this is not.
This is not about agreeing with them, and it is not about letting someone mistreat you. You can understand why someone feels the way they do and still disagree with what they are asking for.
The point is to stop fighting a straw man. When you show the other person you actually grasp their concern before stating your own position, their defensive posture drops.
Pair this practice with the jumping-to-solutions guide and the dismissing-feelings guide.